Help & Support

Privacy Policy

1. Information Collection

We collect personal information such as name, email, address, and payment details when you register an account or make a purchase. We also collect data related to your browsing behavior, device information, and location.

2.Use of Information

The information collected is used to process orders, communicate with users, improve the site’s functionality, and send promotional materials. We may share data with third-party service providers for payment processing, shipping, and analytics.

3.Data Protection

We implement appropriate technical and organizational measures to protect your personal data. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute protection.

4.Cookies

We use cookies to enhance the user experience, track site usage, and provide personalized content. You can manage cookie preferences through your browser settings.

5.Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. You can request to have your personal data deleted by contacting customer support.

6.User Rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your data, request data portability, and withdraw consent at any time.

1. How do I become a vendor?

You can become a vendor by creating an account and submitting your business details. Once approved, you can start listing products for sale on the marketplace.

2.How are payments processed?

Payments are processed securely through the platform’s payment gateway. Buyers will pay for products through this system, and vendors will receive payment once the transaction is complete.

3.What happens if a vendor does not fulfill an order?

If a vendor fails to fulfill an order, the buyer can file a complaint, and the marketplace will investigate the issue. Repeated failures to fulfill orders may result in account suspension.

4.Can I return products?

Return policies vary depending on the vendor. Please refer to the specific vendor’s return policy before making a purchase.

5.Is my payment information secure?

Yes, we use industry-standard encryption to protect your payment information during transactions.